20 Ways Retailers and Brands Can Roll With Changes in 2020
Bundles of Joy
Polished & Snappy Website
Lean on your Team
Hello, Customer Service?
- Start off by collecting customer feedback on calls, chat sessions, and email.
- It's not the time to use canned responses: man your stations to react fast. Challenge your team to start conversations and learn.
- Focus on making your customers' experience fun, entertaining, and informative.
Social Distance Chatting
Are they not entertained?
Education is Golden
Where's the party?
Which of the following...
Be Frugal with Google
Give Me the FAQs
Just DIY It
Give your Community Something To Do
Consider Price-conscious Shoppers
Best Foot Forward
Written by Ivan Silva
Ivan Silva is the Senior Business Development Associate at Virid. His focus is on developing partnerships with ecommerce apps and service providers to help brands grow. Ivan believes that a brand and retailers’ success is predicated by how memorable each customer experience is and understands how to build an exceptional brand. Ivan has helped launch and develop award-winning sites for retailers and brands with Virid for the past eight years and has helped retailers and brands grow in revenue for nearly 20. Ivan holds an MBA focusing on project management and has an operations background in the B2B hardware industry, biotech tooling industry, outdoor sports retail industry, and experience as a graphic designer.