Posts tagged with ‘customer experience’

  • Omnichannel, Personalization, and the Customer Experience [Q&A]

    By on November 21, 2018

    We sat down with our partners at 4-Tell to talk about omnichannel, personalization, and what it takes to create...

    Virid: a different kind of eCommerce company
  • The Ultimate eCommerce Holiday Checklist

    By on October 4, 2018

    No eCommerce manager is a stranger to the stress of the holiday season. Sure, increased traffic means more sales,...

    Virid: a different kind of eCommerce company
  • Leading a Retail Revolution

    By on September 17, 2018

    Reading the headlines these days takes great courage for many retailers and brands. We see stores closing, reliance on...

    Virid: a different kind of eCommerce company
  • 7 Insights from INBOUND’18 to Improve your Business

    By on September 12, 2018

    Last week, #TeamVirid made our way to INBOUND 2018, HubSpot’s annual event that brings together amazing speakers and professionals, all passionate about...

    Virid: a different kind of eCommerce company
  • Managing Digital Transformation

    By on August 6, 2018

    The basic definition of digital transformation is using digital technologies to create innovations that disrupt existing industries or create...

    Virid: a different kind of eCommerce company
  • Communicating with Your Customers when You Mess Up

    By on July 2, 2018

    We all make mistakes. Sometimes they’re big and bumbling, sometimes they’re minor but still just as frustrating. Maybe a...

    Virid: a different kind of eCommerce company
  • Returns: The Big Picture

    By on May 23, 2018

    Your return policy can make or break your customer experience. Research shows that 58% of consumers want a hassle-free...

    Virid: a different kind of eCommerce company
  • Site Search: Optimizing your Customer Experience

    By on May 15, 2018

    Customers visit your site in order to find something. Maybe they’re looking for a specific product, an answer to...

    Virid: a different kind of eCommerce company
  • How to Achieve True Omnichannel Commerce

    By on April 25, 2018

    Omnichannel commerce involves a seamless customer experience across multiple channels, including digital and brick-and-mortar. According to a study done by Harvard Business Review,...

    Virid: a different kind of eCommerce company
  • How to Improve Your Customer Experience

    By on March 28, 2018

    2018 is the year of the customer experience. All retailers want to increase sales, and to do this, you...

    Virid: a different kind of eCommerce company